Library loan service
Loan regulations
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SERVICE HOURS Home loan is provided up to 15 minutes before the library closes. |
Patrons are entitled to borrow up to 100 items altogether for 28 days.
Items can be located on the shelves and checked out at the service desk on presentation of library card.
Loans are automatically renewed five times at the due date, provided no other user placed a reservation on the document. In that case, the due date can no longer be postponed.
Returns must be made directly to library staff at the service desk.
Overdue items are subject to reminders.
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|
Notification type |
Days (of library opening) |
Amount of the fine |
|
14- and 28-day loans |
Courtesy reminder |
1 day after the due date |
- |
|
1st warning |
6 days after the courtesy reminder |
CHF 5.00 per document |
|
| 2nd warning | 6 days after the 1st warning |
+ CHF 5.00 per document |
|
|
3rd warning |
6 days after the 2nd warning |
+ CHF 10.00 per document |
|
|
|
|
(TOTAL: CHF 20.00) |
|
| 7-days loans |
Courtesy reminder |
1 day after the due date |
- |
|
1st warning |
3 days after the courtesy reminder |
CHF 5.00 per document |
|
| 2nd warning | 3 days after the 1st warning |
+ CHF 5.00 per document |
|
|
3rd warning |
3 days after the 2nd warning |
+ CHF 10.00 per document |
|
|
|
|
(TOTAL: CHF 20.00) |
|
| 1-day loans |
Courtesy reminder |
1 day after the due date |
- |
|
1st warning |
1 day after the courtesy reminder |
CHF 5.00 per document |
|
| 2nd warning | 1 day after the 1st warning |
+ CHF 5.00 per document |
|
|
3rd warning |
1 day after the 2nd warning |
+ CHF 10.00 per document |
|
|
|
|
(TOTAL: CHF 20.00) |
|
|
"Same day" loans (until the end of the day) |
Courtesy reminder |
NO NOTIFICATION |
- |
|
1st warning |
1 day after the courtesy reminder |
CHF 5.00 per document |
|
| 2nd warning | 1 day after the 1st warning |
+ CHF 5.00 per document |
|
|
3rd warning |
1 day after the 2nd warning |
+ CHF 10.00 per document |
|
|
|
|
(TOTAL: CHF 20.00) |
Following a 4th warning, USI affiliates will be suspended from accessing IT services.
Lost or damaged items are subject to replacement costs plus a fixed administrative fee.
Interlibrary Loans
The interlibrary loan service allows requesting documents not owned by BUL from other libraries, both Swiss and foreign.
Requesting books by Courier
What is it?
The Courier service allows users to independently request most of the documents available in libraries that are part of the swisscovery network. The request is processed directly by the owning library, and the document, is sent to our library as quickly as possible.
The service is free for all USI and DTI-SUPSI affiliates.
How does it work?
The Courier service is available on the Reperio search platform for all documents that other member libraries make available for this type of circulation. The search scope "Swisscovery plus" groups all these documents, but Courier requests can also be made from other search scopes.
Instructions:
- Make sure you are logged in with your credentials.
- In the detailed view of the chosen document, check under "Pick up on site" that the desired document is not available at BUL.
- Under "Further request options", enter your institution (Università della Svizzera italiana) and pick-up location (University Library Lugano) in the white box below the van image.
- Proceed with sending the request.
- As soon as the document is available for pick-up in our library, the user is notified by e-mail.
Please note : the selected pick-up location is saved for future requests, remember to change it if necessary.
It is possible to have the document delivered to the one of the postal addresses stored in your user account. The shipping cost is automatically calculated and shown before sending the request.
Loans made via courier are visible in the user account.
More detailed information is available in the form of pdf instructions (in Italian).
Requesting books via interlibrary loan
You can submit a traditional interlibrary loan request only if:
- the document you are looking for is not available in swisscovery
- the document you are looking for is available in swisscovery but cannot be borrowed by Courier
In these cases, you need to fill out the Interlibrary Loan Request form, logging in with your credentials.
Requesting journal articles or book chapters via interlibrary loan
It is possible to request photocopies of articles from journals or chapters from books that are not owned by the BUL.
The request must be made by filling out the Interlibrary Loan Request form, logging in with your credentials.
Attention: by using the "Get a partial digitazion" form in the "Further request options" section, in Reperio or swisscovery, the user sends the request directly to a library outside USI. This results in costs directly billed to the user by the library that digitizes the document.
Costs
For applicable costs, please refer to the University Library Lugano regulations.
Terms of service
- The user who requests a loan from other libraries must comply with the conditions set and the return deadline assigned by the lending library.
- The ordered materials must be picked up within 7 days after being notified of receipt. After this deadline, they will be returned to the lending libraries without further notice.
- Failure to return the documents within the deadline will result in the payment of sanctions as indicated for Home Loan.
- The user is responsible for the documents from the moment of the loan until their return. Any damages or losses that occur during this period must be immediately reported and will be charged to the user.
- Users can borrow up to a maximum of 100 volumes at the same time, combining those from the USI Library collections with those from other libraries. For more information on limitations on the number of loans, please refer to the FAQ.
- The Interlibrary loan service is not available between libraries located in the urban area of Lugano.
- Serious non-compliance or delays may result in a permanent suppression of this service provision.