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Università della Svizzera italiana University Library Lugano

University Library Lugano



Library loan service

Loan Regulations

SERVICE HOURS

Borrowable items located on the shelves:
Monday - Friday: 9 - 21.45
Saturday: 9 - 12 
(Summer hours: Monday-Friday: 9 - 18)

Borrowable items in closed access store and multimedia items:
Monday - Friday: 9 - 18

Patrons are entitled to borrow up to 100 items altogether for 28 days.

Items can be located on the shelves and checked out at the service desk on presentation of library card.

Loans are automatically renewed five times at the due date, provided no other user placed a reservation on the document. In that case, the due date can no longer be postponed.

Returns must be made directly to library staff at the service desk.

Overdue items are subject to reminders.

 

Notification type 

Days (of library opening) 

Amount of the fine 

14- and 28-day loans 

Courtesy reminder 

1 day after the due date 

1st warning 

6 days after the courtesy reminder 

CHF 5.00 per document  

2nd warning 6 days after the 1st warning

+ CHF 5.00 per document 

3rd warning 

6 days after the 2nd warning 

+ CHF 10.00 per document  

  

  

(TOTAL: CHF 20.00) 

7-days loans

Courtesy reminder 

1 day after the due date 

1st warning 

3 days after the courtesy reminder 

CHF 5.00 per document  

2nd warning 3 days after the 1st warning

+ CHF 5.00 per document 

3rd warning 

3 days after the 2nd warning 

+ CHF 10.00 per document  

  

  

(TOTAL: CHF 20.00) 

1-day loans

Courtesy reminder 

1 day after the due date 

1st warning 

1 day after the courtesy reminder 

CHF 5.00 per document  

2nd warning 1 day after the 1st warning

+ CHF 5.00 per document 

3rd warning 

1 day after the 2nd warning 

+ CHF 10.00 per document  

  

  

(TOTAL: CHF 20.00) 

"Same day" loans (until the end of the day) 

Courtesy reminder 

NO NOTIFICATION 

1st warning 

1 day after the courtesy reminder 

CHF 5.00 per document  

2nd warning 1 day after the 1st warning

+ CHF 5.00 per document 

3rd warning 

1 day after the 2nd warning 

+ CHF 10.00 per document  

  

  

(TOTAL: CHF 20.00) 

Following a 4th warning, USI affiliates will be suspended from accessing IT services.

Lost or damaged items are subject to replacement costs plus a fixed administrative fee.

 

 

Interlibrary Loan Regulations

SERVICE HOURS

Monday - Friday: 9 - 18

The Interlibrary Loan (ILL) provides access to material not available in our Library’s collections. Requests are forwarded to libraries in Switzerland and abroad. The Interlibrary Loan office is in charge with the service and is located on the first level, south side.

To place an ILL request please fill in the online form.

ILL borrowers must comply with any conditions and with the return date set by the lending library.

Late returns will be liable to pay penalties as indicated.
ILL borrowers are fully responsible for the material in their possession and will be charged for any damage or loss incurred to the items – please report any loss or damage immediately.

It is possible to borrow up to 100 items altogether, including both library and ILL loans.

It is possible to request copies of articles in periodicals that are not available in our collections. You may place a request for a Document Delivery (DD) by filling in the online form.

Please see the following fees for ILL and DD services:

Per la fornitura del servizio di prestito interbibliotecario sono applicate le seguenti tariffe:

Document location USI/SUPSI fees Regular fees
Faculty / Administrative staff

Students

Books

Articles Books Articles Books Articles

Ticino (SBT)

Free Free Free Free Free Free

Switzerland (swisscovery e not)

Free Free

CHF 2.-

CHF 4.-
up to 20 pg.

CHF 6.-

CHF 10.-
up to 20 pg.
Others Free Free Actual expenses Actual expenses Actual expenses Actual expenses

Remarks:

  • Material located in other Lugano libraries cannot be requested.
  • It is not possible to place an ILL request for material that is owned by our library and is currently on loan.
  • Requested books must be collected before the return date, while requested copies within 15 days after receipt of the notification email; patrons who fail to collect items are subject to 5.- CHF fine plus mailing costs (min. 7.- CHF).
  • The length of the loan is set exclusively by the lending library.
  • ILL loans are personal and may not be given to others.
  • Failure to comply with regulations and to return items on time may result in suspension of ILL borrowing privileges.
  • Lost or damaged material is subject to replacement costs plus a 20.- CHF administrative fine.
  • Borrowers are kindly requested to pay ILL fees at collection time.

Attention: using the form "Digitization Request" in the "Other loan and request options" section, on Reperio or swisscovery, the user sends the request directly to a library outside USI. This may entail fees that will be billed to the user by the library that digitizes the document.